Last Updated: October 18, 2026

PanoraOne (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://panoraone.com or purchase products from our online store.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect:

  • Contact information: Name, email address, phone number, billing address, and shipping address.
  • Order information: Products purchased, order numbers, purchase amounts, payment status, and shipping details.
  • Account information: Login credentials and account preferences, if you create an account.
  • Technical information: IP address, browser type, device information, cookies, and website usage data.
  • Customer communications: Messages, inquiries, and information you provide when contacting customer support.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill customer orders.
  • Arrange shipping and provide order updates.
  • Process payments, refunds, and returns.
  • Respond to customer questions and support requests.
  • Maintain website security and prevent fraud.
  • Improve our products, website, and customer experience.
  • Meet applicable legal, tax, and accounting obligations.
  • Send promotional communications where permitted by law and your preferences.

3. Payment Processing

PanoraOne uses Stripe to process online payments.

Payment information is handled through Stripe’s payment-processing services. PanoraOne may receive payment confirmation, transaction identifiers, and limited payment details necessary to manage orders and refunds.

For more information, visit Stripe’s Privacy Policy at https://stripe.com/privacy.

4. Order Fulfillment and Shipping Partners

PanoraOne works with third-party suppliers, fulfillment partners, and shipping carriers to deliver products.

We may share the information necessary to fulfill an order, such as your name, shipping address, phone number when required, and ordered products.

These partners receive information for order processing, shipping, delivery, and related services.

5. Cookies and Website Technology

Our website uses cookies and similar technologies that may help:

  • Keep shopping carts and checkout sessions functioning.
  • Remember customer preferences.
  • Support website security.
  • Understand website traffic and performance.

Some cookies are necessary for the operation of our online store. Other cookies, including analytics or advertising cookies, may be used depending on the services enabled on our website.

You can manage cookies through your browser settings and any cookie preference controls provided on our website.

6. How We Share Information

We may share personal information with service providers that help us operate our business, including:

  • Payment processors.
  • Website hosting and e-commerce service providers.
  • Suppliers, fulfillment partners, and shipping carriers.
  • Customer support and email service providers.
  • Analytics or advertising providers, where applicable.
  • Government authorities when disclosure is legally required.

We do not sell customer personal information for money. Certain advertising or analytics activities, if enabled, may be treated as a sale or sharing under applicable privacy laws.

7. Data Security

We use reasonable administrative and technical measures to help protect customer information.

However, no website, internet transmission, or electronic storage system can be guaranteed completely secure.

8. Data Retention

We retain customer and order information for as long as reasonably necessary to provide our services, manage orders and returns, maintain business records, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and applicable requirements.

9. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain uses or disclosures.

To submit a privacy request, contact us at support@panoraone.com.

We may need to verify your identity before processing certain requests. Some information may need to be retained to meet legal or business obligations.

10. Marketing Communications

If you receive promotional emails from PanoraOne, you may unsubscribe using the instructions included in those messages or by contacting us.

You may still receive necessary communications about orders, payments, shipping, and customer support.

11. Children’s Privacy

PanoraOne is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the request.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

We encourage customers to review the privacy policies of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our business practices, website services, or legal requirements change.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

PanoraOne

Business Location: Surprise, Arizona, USA

Email: support@panoraone.com

Website: https://panoraone.com